Shingo Institute Licensed Affiliate
Shingo System Design
2-Day Workshop
This foundational workshop provides leaders and improvement professionals with practical insights into designing management systems that support operational excellence. Explore the Shingo Model™, Guiding Principles, and Three Insights of Organisational Excellence through facilitated learning and real-world application.
21st & 2nd October2026 8.30am to 5pm APM Therapy - West Perth
Master the Systems That Drive Operational Excellence
Why this workshop
Organisations often invest in improvement initiatives, new technologies, and process changes — yet lasting results depend on something deeper: the systems that shape how people work every day.
The Shingo System Design Workshop helps leaders understand how to design and improve management systems that align strategy, processes, and behaviours to create sustainable organisational excellence.
Through the principles of the Shingo Model™, participants will learn how effective systems can reinforce the right behaviours, improve decision-making, and create an environment where continuous improvement becomes part of everyday work.
Build the Systems That Make Excellence Sustainable
What you'll learn
In this workshop you will know the framework, insights, and practical application needed to create systems that support your organisation’s journey toward operational excellence.
As a participant, you will
Understand the connection between systems, behaviours, and results
Identify opportunities to strengthen your current systems
Design systems that support continuous improvement
Align leadership practices with organisational excellence
Move beyond tools and focus on lasting transformation
Face to face workshop hosted by APM Therapy
APM Therapy, part of APM, a global health and human services company founded in Perth in 1994.
Over the two days you will have the opportunity to engage with APM Therapy team members through structured Go and Observe sessions, exploring how to apply the Discover Excellence principles and behaviours, and learning how the APM team are progressing on their own journey.
APM's values of Respect, Empathy and Customer Focus are lived across the organisation every day.
Enabling better lives
APM's PURPOSE
WHO SHOULD ATTEND
No prerequisite. Discover Excellence is itself the prerequisite for the rest of the Shingo Workshop series.
✓ Lean practitioners who want the why behind the tools
✓ Leadership teams attending together
Built for the people responsible for performance and culture
✓ Executives and leaders
✓ Continuous Improvement, operational excellence and transformation leads
Executives, leaders, improvement practitioners and team members responsible for driving results, improving systems and building a sustainable culture of improvement and organisational excellence. No prior Shingo knowledge is assumed.
Mick McKay, Managing Director, Impax Solutions Group
Certified Shingo Facilitator | Shingo Alumni | Former Head, BHP Operating System | GAICD | Certified Advisory Board Chair
Mick was previously Head of the BHP Operating System, one of the executives responsible for its deployment across a Shingo Prize winning organisation. Mick has spent more than 20 years leading teams across maintenance, production and engineering in mining, services and heavy industry, seeing first-hand what makes operational excellence stick and how to build sustainable ways of working. He facilitates this workshop as someone who has led through transformation, and supports participants in bringing these concepts to life.
YOUR FACILITATOR
A brief introduction to Organisational Excellence and the Shingo Model
HEAR FROM YOUR FACILITATOR
$1,995 (incl. GST)
Direct, secure booking. Your place is confirmed on payment.
Venue: APM Therapy, 58 Ord Street, West Perth WA 6005
Dates: 21 & 22 October 2026
Time: 8:30am – 5:00pm each day
Included: Shingo participant guidebook, certificate of completion, catering both days, and the Discover Excellence book.
Details and inclusions
Booking & cancellations
If we postpone or cancel due to unforeseen circumstance, transfer to the new date or take a full refund, your choice.
Send a colleague in your place any time before the course, at no charge.
Cancel 14 or more days before: full refund, less a 1.8% administration fee.
Cancel 48 hours to 14 days before: a credit toward a future course (valid 12 months) or transfer to another attendee of your choice.
No refund for no shows or short term cancellations (< 48hrs).
Begin your organisation's journey to sustainable excellence
Not ready to book a seat just yet?
Whatever stage you are at, there is a way in. Choose the option that fits.
Can't make this course?
Provide a venue and a Go and Observe experience and receive complimentary seats plus observation feedback from participants to support your organisation's journey
More ways to get started
Want to talk it through?
We run the Shingo Workshop Series in Perth, face to face and virtually. Register your interest and get first access to upcoming dates.
Interested in hosting?
Want to discuss if this is right for you or your team, discuss the Shingo Alumni journey or explore a private in-house workshop for your organisation?
