Unlock Operational Excellence with the Shingo Model™

As a licensed Shingo affiliate, IMPAX Solutions Group empowers organisations to elevate their operational maturity and embed a culture of continuous improvement through the inspiration of the Shingo Model™

About the Shingo Model

The Shingo Model™ is not just another initiative; it is a new way of thinking. It is a comprehensive framework for achieving organisational excellence by focusing on principles that drive ideal behaviours and sustainable results.

Developed by the Shingo Institute, a programme within the Jon M. Huntsman School of Business at Utah State University, the model emphasises the importance of culture and systems in fostering continuous improvement.

The Shingo Guiding Principles consist of ten interrelated concepts that are designed to guide individuals and organizations on their journey toward operational excellence.

These core principles align to three dimensions of Cultural Enablers, Continuous Improvement and Enterprise Alignment, providing a framework for continuous improvement that can be adapted to any organisation or industry to create a culture of excellence, innovation, and continuous improvement.

We support the maturing of your performance culture and leadership behaviours

We offer immersive workshops that explore the principles and intent of the Shingo Model, helping your leaders understand and apply these powerful concepts to drive meaningful change within your organisation.

Workshops are held at a host location providing a go-and-observe learning opportunity.

Operating System Review, Design & Implementation

We can support the design of your strategy, operating system and ways of working.

We provide coaching, training, advisory and implementation support as you mature your ways of working and operational excellence culture.

Interested in hosting or attending a Shingo Workshop? 
Shingo Workshops
Performance and Cultural Maturity Assessments

We evaluate your organisation’s ways of working and alignment with Shingo principles, providing actionable insights into the maturity of your cultural enablers, enterprise alignment, and continuous improvement practices.

Learn about Workshop 1 Discover Excellence

Learn about Workshop 2 Systems Design